Report a Claim

Reporting a claim should be easy. That’s why you have the option of reporting a claim through your broker or directly with a representative from The Guarantee.

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For 24-hour assistance:

1 888 998 1872

For windshield claims

 

In Ontario, Atlantic and Western Canada:

1 800 265 4262

In Quebec:

1 800 361 8603/ 514 866 6351

Email Claims reporting

 

Ontario, Altantic and Western Canada:

ReportNewClaim@theguarantee.com

Quebec:

NouvelleRéclamation@lagarantie.com

Fax Claims Reporting

 

Ontario, Atlantic, and Western Canada:

416 223 1453

Québec:

514 866 0157

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Ontario, Atlantic, and Western Canada

Phone:

1 800 268 6617

Email:

SpecialityClaims.Toronto@theguarantee.com

Fax:

416 223 1453

Québec

Phone:

1 800 361 8603

Email:

ReportNewClaim@theguarantee.com

Fax:

514 866 0157

Surety Image

Ontario, Atlantic Canada and West

Email:

Surety.Claims@theguarantee.com

Fax:

416 223 1453

Mail:

The Guarantee Company of North America
4950 Yonge Street, Suite 1400
Toronto, Ontario M2N 6K1

Québec

Email:

Cautionnement.Réclamations@lagarantie.com

Fax:

514 866 0157

Mail:

The Guarantee Company of North America
Canada Place – 1010 de la Gauchetière Street West, Suite 1560
Montreal, Quebec H3B 2R4

For details on how to make a Surety Claim in the USA click here.

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There are three ways to report a transportation incident. Click here for instructions.

For urgent assistance,
We offer 24-hour transportation claim and non-claim incident reporting services at 1 800 847 0959

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All Regions

Phone:

1 800 361 8603

Email:

ReportNewClaim@theguarantee.com

Fax:

514 866 0157